Information we collect
We may collect your waitlist signup email, account identifier, name, email address, designer access, credit balance, purchase and subscription records, prompts and selections, uploaded reference materials, generated images, designer-detail and preview interactions, purchase actions, support requests, incoming customer email replies and our replies, and technical activity such as timestamps, errors, and security logs.
The coming-soon page uses a temporary browser-session identifier to count visits and measure how many visits lead to a new waitlist signup. We store a broad referral source when available, such as Facebook or direct traffic, without connecting to your social-media account. The identifier is kept in browser session storage; this visitor report does not store your IP address or link the identifier to your email address. Coming-soon visit collection stops when the main site opens; historical totals may remain available to administrators.
Stripe processes payment-card information. DOPE Designery receives transaction identifiers, customer identifiers, payment status, amount, and related billing details, but is not designed to store your full payment-card number.
How we use information
We use signup emails to send the launch announcement requested by subscribers and honor unsubscribe requests. We also use information to authenticate accounts, deliver purchased access and credits, generate and store images, process billing, handle support conversations, prevent abuse, troubleshoot errors, secure the service, maintain records, and improve DOPE Designery. Support conversations and necessary account records are available to authorized administrators for these purposes.
Service providers
Information may be processed by service providers needed to operate DOPE Designery, including OpenAI for authenticated access and AI generation, Stripe for payments and subscriptions, Resend for order emails, opt-in launch announcements, and incoming and outgoing support emails, and hosting or storage providers for application delivery and customer files. We do not sell personal information for money.
Generated and uploaded content
Your prompts, selections, and necessary reference material may be sent to AI services to produce requested images or refine a prompt when you choose AI refinement. You can save up to 100 Pretty Persona prompts in your account and delete them from the saved-prompt area. Saved prompts and refinement records are restricted to your account and retained in service backups. Do not upload sensitive personal information or content you are not authorized to use. Generated images and account activity may be retained so you can access My Creations and so we can support and secure the service. Customer image and order routes check the signed-in account before providing access; copying a private image or order link does not authorize another customer to view it. Public Designer previews are separate from customer-generated images.
Support email
When you use the contact form or email support@dopedesignery.com, we process your sender address, subject, message content, relevant email headers and support reference to receive and respond to your request. Messages may be stored in our support inbox and with our email provider. Replies may be matched to an existing conversation after sender checks or handled as a new request. Attachments may remain with the email provider and are not automatically opened in the Admin inbox. Do not include passwords, API keys, full payment-card details or unnecessary sensitive information.
Browser storage and abuse prevention
Sign-in cookies and browser storage support account sessions, sign-out and the coming-soon signup experience. For security and rate limiting, the service may process an account identifier or a network address supplied by the hosting provider and store a hashed counter identifier, request counts and time windows. Hosting and email providers may also process technical logs under their own policies. These security records are separate from the coming-soon visitor report.
Retention, backups and security
We retain information for as long as reasonably necessary to provide the service, maintain transaction and legal records, resolve disputes, enforce agreements, and prevent fraud. Recovery backups may contain account, purchase, credit, support, signup and image records. Information deleted from the active service may remain in retained backups until those copies are replaced or removed, subject to applicable obligations.
We use account authorization, restricted administrative access, server-side credential handling, request validation and abuse controls as safeguards. Private Designer instructions and service credentials are maintained on the server rather than supplied as customer instructions. No online system can guarantee absolute security.
Email choices
You can unsubscribe from launch or other optional marketing emails through the link provided or by contacting support. Unsubscribing from marketing does not prevent necessary purchase confirmations, billing or account notices, or responses to support requests. Additional product announcements are sent in accordance with the signup choices offered; purchasing access does not by itself require marketing signup.
Your choices
You can view your DOPE Designery account email in Settings. Sign-in currently uses your ChatGPT account; its sign-in email and authentication settings are managed there. You can unsubscribe from launch emails using the link in those emails or by contacting support. Eligible customer accounts can be deleted from Settings; you may also request help accessing, correcting, or deleting information through the contact support form. Deleting your DOPE Designery account does not delete your ChatGPT account. Account deletion may end associated subscriptions immediately; canceling renewal alone is a separate action in Settings. Some information may be retained for transaction records, security, legal obligations, disputes, or legitimate business records.
Children and changes
DOPE Designery is not intended for children under 13. We may update this policy as the service changes. The revised effective date will appear on this page.